NOTE: THIS IS AN ARCHIVED KB ARTICLE THAT ONLY APPLIES TO OUR OLDER, LEGACY VPS PLANS THAT ARE NOW DISCONTINUED. IF YOU HAVE ORDERED A VPS IN 2025 OR LATER, CHANCES ARE THIS ARTICLE DOES NOT APPLY TO YOU. INSTEAD, PLEASE REVIEW THE CURRENT ARTICLES HERE: https://portal.incognet.io/knowledgebase/14/KVM-VPS-or-vDedi-Articles
Free Offsite VPS Snapshot
All VPS services in the United States and Netherlands come with FIVE included snapshots available to them which can be activated manually from your VPS control panel. We have decided to leave this an opt-in feature for our customers and the feature is completely optional.
From your VPS Control Panel you will see a, "Backups" link. If you do not see this link, please contact our support department. From that link you will be able to use the, "Backup Now" option to create a snapshot of your VPS as it is at the time. This is handy before making any big update or configuration change to your server and you want the ability to restore from a recent backup if needed. Depending on the size of the VPS the backup process may take up to an hour or more. The free VPS snapshot runs in a queue and on a low CPU priority, so please be patient. You should receive an email once the backup is complete.
To restore your VPS from a snapshot or to remove an old snapshot so that you may generate a more recent one, go to the, "Backups" link previously mentioned. The free snapshots are limited to one per VPS so you will only see one available option. Under the 'Actions' column will be two options, "Restore" and "Delete". Choose the appropriate option.
