🛟 Please allow up to 72 hours for a response. 🛟

It doesn't always take this long, but it could. Before contacting us, make sure you have reviewed your service welcome email for important information about how to use your service and please review our Knowledgebase for answers to common questions. We're working on adding more Knowledgebase content every week to cover the most common requests as well. You can read more about our level of support here.


  Sales & Billing

For Sales and Billing related inquiries (Not for technical support)

  Domain Name and DNS Support

For all support requests regarding your IncogNET Domain Name or DNS Service

  Shared Hosting Support

For all support requests regarding your IncogNET Shared Hosting Service.

  VPS or Dedicated Server Support

For all support requests regarding your IncogNET VPS or Dedicated Server.

  Wireguard VPN Support

For all support requests regarding your IncogNET Wireguard VPN service

  Abuse Department

To report any known abuse stemming from our network.