Billing / Customer Portal Outage 09-24-2021

24th September 2021

Our billing / support / customer portal (https://portal.incognet.io) was unavailable on Friday, September 24th for some time. We are awaiting an update from our service provider where we keep our portal hosted as we host it outside of our own network. The prolonged downtime was a result of the server being rebooted. Because we protect our website ...

IMPORTANT - Notice of account migration of Luxembourg Shared Hosting customers to our new Netherlands location.

12th September 2021

If you are a IncogNET (Formerly, "INCOG.HOST") customer and are utilizing our shared hosting service in Luxembourg, using the nameservers ns1.incog.host / ns2.incog.host OR ns1.incognet.io / ns2.incognet.io then this notice is for you. If you are a shared hosting customer with active service in the Netherlands, then you may ignore this notice as ...

VPS Customers - Big Bandwidth Upgrade

23rd August 2021

All VPS plans now include either 10TB or 20TB of bandwidth by default. This is a big increase over the originally defined bandwidth quotas we had assigned to each plan. We have increased our commitment with our upstream providers to make this possible, without increasing the cost of your service. This allows our users to utilize their VPS for more ...

This is our new client portal, ordering system and billing panel.

19th June 2021

We are currently migrating all users from our old panel ( https://portal.incog.host ) to this, our new panel! Please be patient while we get everything setup and tested.

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Billing / Customer Portal Outage 09-24-2021

IMPORTANT - Notice of account migration of Luxembourg Shared Hosting customers to our new Netherlands location.

VPS Customers - Big Bandwidth Upgrade

This is our new client portal, ordering system and billing panel.

Support

By Month

By Month

Support

Announcements

Billing / Customer Portal Outage 09-24-2021

IMPORTANT - Notice of account migration of Luxembourg Shared Hosting customers to our new Netherlands location.

VPS Customers - Big Bandwidth Upgrade

This is our new client portal, ordering system and billing panel.

Support

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