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Announcements

TOS / AUP / Privacy Policy Update

  • 25th October 2021
Because no policies or terms have actually changed, and the only changes made were related to spelling, clarifying definitions, removing mentions of old branding, or other things that do not impact existing customers no effort outside of this notice will be made to alert anyone about this update. No new policies have been implemented, nothing ...
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Billing / Customer Portal Outage 09-24-2021

  • 24th September 2021
Our billing / support / customer portal (https://portal.incognet.io) was unavailable on Friday, September 24th for some time. We are awaiting an update from our service provider where we keep our portal hosted as we host it outside of our own network. The prolonged downtime was a result of the server being rebooted. Because we protect our website ...
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IMPORTANT - Notice of account migration of Luxembourg Shared Hosting customers to our new Netherlands location.

  • 12th September 2021
If you are a IncogNET (Formerly, "INCOG.HOST") customer and are utilizing our shared hosting service in Luxembourg, using the nameservers ns1.incog.host / ns2.incog.host OR ns1.incognet.io / ns2.incognet.io then this notice is for you. If you are a shared hosting customer with active service in the Netherlands, then you may ignore this notice as ...
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VPS Customers - Big Bandwidth Upgrade

  • 23rd August 2021
All VPS plans now include either 10TB or 20TB of bandwidth by default. This is a big increase over the originally defined bandwidth quotas we had assigned to each plan. We have increased our commitment with our upstream providers to make this possible, without increasing the cost of your service. This allows our users to utilize their VPS for more ...
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