Delayed helpdesk responses

  • Saturday, 24th December, 2022
  • 15:51pm

In the last week we have experienced tremendous staff illness which has caused increased delays in support queues, which were then followed by a strong winter storms and dangerously low temperatures making it difficult to work from home. There is a large backlog of requests and we are processing things as able. Today is Christmas Eve, tomorrow is Christmas. We appreciate your patience going into the new year as we work on reducing support request times.

Thank you and Merry Christmas.

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