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Scheduled: NL-02 VPS hardware investigation (Scheduled) High

Affecting System - nl-02.incogvps.com

  • 12/08/2021 08:00 - 12/08/2021 10:00
  • Last Updated 12/07/2021 09:46

On 12/04/2021 we rebooted the NL-02 host node after a period of software maintenance to diagnose an issue causing the containers on the host node to reboot every few days. After review, it appeared the kernel was crashing, so some updates were applied that we believed would fix this issue and we scheduled a reboot to apply the changes in hopes it would resolve the concern moving forward.

On 12/07/2021, the issue appeared to be unresolved. We have scheduled a full hardware check on the host node that will require some planned, scheduled downtime.

This scheduled hardware check will occur tomorrow, 12/08/2021 sometime after 8AM Eastern Standard Time. The estimated time of completion should be 30 - 120 minutes




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