Over the years we've had a very lax system in place, however as one may expect, being privacy friendly also attracts abusers. We're implementing a few minor changes to help reduce our administrative burden and internal headaches, one of which is Email Verification.
Bu.. bu.. b... but! You're a privacy provider! OMG I can't give you my email address!
An email address is hardly Personally Identifying Information. You're free to use any working inbox, from any provider, or any privacy forwarding service.
We're just tired of bouncing thousands of emails daily and having to deal the administrative headaches and the impossible task of account ownership verification when someone writes in, "Hello, my VPS IP is xx.xx.xx.xx but I don't know how to login to my account because the email wasn't real. Anyway I think my VPS is suspended for non-payment and I don't know how to login to access it." Well, sorry, you should have used an email address that you can receive notifications to. We cannot and will not attempt any account recovery or verification for anyone. On top of that, probably 90% of the abusers of the service just enter a fake email, though they'll probably take the five extra minutes it takes to create a throwaway anyway.
So in short:
- Use a real email address. Any email that you have access to. We don't care if it's Gmail or some random obscure privacy email forwarding service hosted in some old Soviet warehouse. Just as long as it can receive automated notices from us (domain renewal notifications, invoices, contact from our staff related to abuse, password resets for you when you forget your password, etc)
- Email isn't PII anyway.
We do apologize for the inconvenience, we really do. Unfortunately due to administrative burdens of dealing with account related issues as well as abuse we've made the decision to implement this feature.
-IncogNET
Saturday, May 16, 2026
