Customers are reporting issues with paying via crypto. This is due to an issue with the API that connects to 3rd party exchanges to collect current market rates. We are reviewing this and working on a fix.
Fixed. Issue appears to be Quad9 is rate-limiting or blocking DNS queries from our network. We use Quad9 DNS resolvers by default on all VM deployments and on our production servers. We were unable to fetch the current market rates via API using their resolvers, but changing them to a different provider's fixed the issue. We will review this in more detail shortly, but for now, the issue should be fixed for customers.
Wednesday, January 7, 2026
